Community Manager

Key Responsibilities

• Manage and grow our community, ensuring an engaging and positive environment.
• Moderate discussions, enforce community guidelines, and foster meaningful interactions.
• Create and curate content to keep members engaged and informed.
• Develop and implement strategies to increase community participation and retention.
• Analyze community insights and engagement metrics to optimize growth strategies.
• Collaborate with the marketing and support teams to enhance user experience.
• Address community inquiries, feedback, and concerns in a timely manner.
• Stay updated on community management best practices and industry trends.

Qualifications

• 2+ years of experience in community management or a related role.
• Proficient in English, both writting and verbally.
• Experience managing online communities on Facebook, Mighty Network, Skool (or similar platforms).
• Strong communication, moderation, and conflict-resolution skills.
• Creativity in fostering engagement and keeping discussions lively.
• Knowledge of Amazon and digital marketing is a plus.

What we offer

• Ongoing training and professional development opportunities.
• The chance to work with a dynamic team in the digital marketing industry.
• Full Remote Job Opportunity.
• Opportunity for career growth within Horison Marketing.

Benefits

• 1 week of paid time off for Christmas after completing 3 months with the company.
• 1 Additional time-off credit per year of service within the company.
• HMO Benefit after 1 year of service (for PH employees)
• 1 week of paid time off yearly (anytime of your choosing)
• Birthday paid leave to celebrate your special day
• Employee Assistance Program for Disaster-Stricken Employees: Calamity PTO and Calamity Loan
• Paid lunch break everyday (30 minutes for 8 hour shift)
• A fun, fully remote culture that fosters a sense of community and collaboration, promoting a team-oriented culture