Say Goodbye to Amazon Technical Headaches.

We handle your technical issues so you can focus on growing your business. With our 24/7 support team and dedicated ticketing system, you’ll never have to wait for Amazon Seller Support again.

man holding a cellphone with statisticsman holding a cellphone

What is Amazon Catalogue Troubleshooting?

Solving Your Technical Issues, Fast.

From listing errors to account suspensions, catalogue troubleshooting is all about resolving the technical issues that prevent your products from selling on Amazon.
We handle everything - from minor glitches to major roadblocks - so your listings are always up and running.

A man sitting at a desk talking on a phone.

How We Troubleshoot Catalogue Issues

Dedicated 24/7 Technical Support

We have a team of Amazon experts working around the clock to solve any technical issues that may arise. Here’s how we ensure your catalogue stays error-free:

24/7 Support Team

Whether it’s a weekend or late at night, our team is always ready to resolve your issues quickly.

Horison App: Ticketing System

Inside our Horison App, you can open a technical ticket, track the status, and see how close we are to resolving the problem.

Comprehensive Catalogue Management

From listing errors and suppressed products to account health and compliance issues, we cover all the technical aspects of Amazon’s platform.

The Benefits of Catalogue Troubleshooting

Fast Resolutions. Zero Downtime. More Sales.

Here’s what dedicated catalogue troubleshooting can do for your Amazon business:

24/7 Availablility

24/7 Availability

No more waiting days for Amazon Seller Support. Our team works around the clock, even on weekends.

Proactive Issue Resolution

Proactive Issue Resolution

We don’t just fix issues when they happen - we actively monitor your listings to prevent problems before they occur.

Maximized Uptime

Maximized Uptime

With fast technical resolutions, your listings stay live and continue to generate sales with minimal disruption.

How Catalogue Troubleshooting Fits with SEO, PPC, and Branding

Technical issues can cripple your sales, even if your SEO, PPC, and branding are top-notch. That’s why catalogue troubleshooting is essential for maintaining smooth operations.

Here’s how it all works together:

SEO

gets you found

PPC

puts you in front of more buyers, fast.

Catalogue Troubleshooting

makes your products look trustworthy and desirable.

Don't just take our word for it, take theirs

Text Reviews

testimonial profile

Jody Tam

HK
1 review
25 Sept 2025
A group of white stars on a green background.

The Horison team is fantastic

The Horison team is fantastic, they helped me grow my sales 7x in just a few short months. Their teams of specialists are always able to provide insights and strategies that are refreshing and effective. see more

Date of experience:
25 Sept 2025
CU

Customer

US
2 reviews
17 Oct 2025
A group of white stars on a green background.

Now Growting 500%+ YoY on Amazon w/ Horizon

We've been working with Horison for nearly a year now and have seen incredible growth on Amazon. We were previously growing at about 160% yoy with a former agency and are now at nearly 500% yoy on the platform. see more

Date of experience:
15 Oct 2025
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Oliver Ray

GB
2 reviews
5 Sept 2025
A group of white stars on a green background.

Horison Marketing completely transformed our brand

When I first started NPOW, it was just a small part-time project. We had good products, but our branding and imagery weren’t strong enough to really connect with customers. see more

Date of experience:
4 Sept 2025
I

Info AMP Lock

CA
1 review
25 Sept 2025
A group of white stars on a green background.

Very good serivce and results

Horison Marketing is a very good agency to work with! The team is proactive, offers an excellent service and help through sales growth. We have a fantastic support from the team. They also help us to improve our creatives with great results.

Date of experience:
24 Sept 2025
BL

BleedZone

US
1 review
16 Sept 2025
A group of white stars on a green background.

Amazon experts who go above and beyond!

Horison Marketing has been a great experience for my company. They reached out when we were struggling to regain our product ranking on Amazon. see more

Date of experience:
11 Sept 2025
BS

Bret Schaller

US
4 reviews
3 Sept 2025
A group of white stars on a green background.

While I'm developing new products, Horison is building my brand on Amazon!

I always knew there was so much more that I could be doing to build my Amazon channel. I had a few products listed and they were selling well. But I needed those product comparison tables, fitment tables, video, quality thumbnails, and a consistent theme across all the product listings. see more

Date of experience:
29 Aug 2025
testimonial profile

Warrior Kid Medic

US
1 review
26 Aug 2025
A group of white stars on a green background.

Great People. Great Work.

The people are wonderful to work with. Very organized, prompt, good quality, and make you feel comfortable. They did a fantastic job making my Amazon page look far more professional and appealing. (warriorkidmedic on amazon if you want to see). see more

Date of experience:
25 Aug 2025
BG

Blake Goodman

US
3 reviews
29 Aug 2025
A group of white stars on a green background.

Probably the best Amazon agency there…

Probably the best Amazon agency there is!!! I’ve worked with quite a few agencies before and honestly no one even came close to these guys. see more

Date of experience:
18 Aug 2025
D

David Redlich-Gmail

US
1 review
11 June 2025
A group of white stars on a green background.

Everything I asked... and then some.

It was like having a full scale SEO agency at our fingertipes. I will use them again.

Date of experience:
4 June 2025
EM

Ellen McCaleb

US
1 review
5 Mar 2025
A group of white stars on a green background.

Excellent, Competent Team

My Amazon sales were tanking and I was spending too much on ads. Horison came along and helped me turn that around! I highly recommend them.

Date of experience:
1 April 2024
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Gabrielle Braden

US
1 review
5 Mar 2025
A group of white stars on a green background.

Really great experience engaging with…

Really great experience engaging with Horizonmarketing.com. They listened to me and implemented content that aligned with my company. Already seeing results.

Date of experience:
04 March 2025
D

David Redlich-Gmail

US
1 review
Jun 11, 2025
A group of white stars on a green background.

Everything I asked... and then some.

It was like having a full scale SEO agency at our fingertipes. I will use them again.

Date of experience:
04 June 2025
BG

Blake Goodman

US
3 review
Aug 19, 2025
A group of white stars on a green background.

Probably the best Amazon agency there…

Probably the best Amazon agency there is!!! I’ve worked with quite a few agencies before and honestly no one even came close to these guys. View more

Date of experience:
18 August 2025
A couple of kids sitting on top of a chair.

Warrior Kid Medic

US
1 review
Aug 26, 2025
A group of white stars on a green background.

Great People. Great Work.

The people are wonderful to work with. Very organized, prompt, good quality, and make you feel comfortable. They did a fantastic job making my Amazon page look far more professional and appealing. View more

Date of experience:
25 August 2025
LW

Leonie Watchman

GB
5 reviews
15 Oct 2025
A group of white stars on a green background.

Professional agency that helped…

A very professional agency that helped create modern product detail pages for us. Good creativity, responsive and helpful

Date of experience:
10 Oct 2025

Video Reviews

1:05

Turned the company from £10.000 a year to half a million

Oliver Ray
Founder of NPOW
2:45 min listen

2 Years of Success with Horison Marketing

Paul Hodkinson
Managing Director at Pure Life UK
1:58 min listen

Horison Marketing Took Our Brand from $1 Million to New Heights

Jim Toshack
Marketing Director of Guard Tech Plus
0:49 sec listen

Our Sales Grew by 50% in Just Three Month

Andrew Howes
Head of Amazon for Sandy Beach
2:32 min listen

Their Knowledge Helped Me Overcome My Amazon Struggles

Angelina Angelova
Founder of Kuker
1:32 min listen

We Hit An All Time Sales High

Jim Cirile
Head of Marketing of Blackbeard for Men
1:51 min listen

We Were About to Give Up on Amazon Until Horison Stepped In

Alan Matchett
Managing Director of Interior Panel Systems
1:51 min listen

Horison Has Been Excellent to Work With

Kurt Kinnunen
CMO of Log Kayak Racks
1:07 min listen

We've Been Able to See Boosted Sales

Libbi
Head of Marketing for BleedZone
1:18 min listen

Horison Marketing Helped Us Boost Sales by 150%

Vicky Halliwell
Co-Founder of Down Jacket Repair

Ready to Resolve Your Technical Issues?

Technical issues slowing you down? Our dedicated team is ready to step in and get things back on track. We’re here 24/7 to ensure everything runs smoothly.

Contact us today and let us show you how quickly and efficiently we can resolve your Amazon technical challenges.